FREQUENTLY ASKED QUESTIONS

Starting winter 2025/26, we’re launching an enhanced parking and arrivals program that includes: • Free reservations-based carpool parking and general parking • Free First Come, First Served (FCFS) general parking • Designated drop-off zones.

Parking Reservations are required to park in Creekside P1 and P2 and Upper Lots Lot 6 and Lot 7 from 6 AM to 11 AM. If you do not have a parking reservation, you cannot park in these locations during the reservation timeframe. All other parking locations are free on a first come, first served basis at all times. For parking locations, CLICK HERE for Map 'N Park.(https://www.whistlerblackcombparking.com/map-n-park) FULL list of reservation dates: November 2025 • Nov 22-23 • Nov 29-30 December 2025 • Dec 6–7 • Dec 13–14 • Dec 20–21 • Dec 25 • Dec 27–31 ​​January 2026 • Jan 1 • Jan 3–4 • Jan 10–11 • Jan 17–18 • Jan 24–25 • Jan 31 (Sat)​ February 2026 • Feb 1 (Sun) • Feb 7–8 • Feb 14–16 • Feb 21–22 • Feb 28 ​March 2026 • Mar 1 (Sun) • Mar 7–8 • Mar 14–16 • Mar 20–23 • Mar 27–29

The enhanced program will run from opening day through to April 5, 2026, between the hours of 6-11 AM on weekends, holiday Mondays, and the peak holiday period of December 27–31, 2025. After 11 AM, these lots will open to all vehicles. FULL list of reservation dates: • ​November: 22, 23, 29, 30​ • December: 6, 7, 13, 14, 20, 21, 25, 27, 28, 29, 30, 31 • January: 1, 3, 4, 10, 11, 17, 18, 24, 25, 31 • February: 1, 7, 8, 14, 15, 16, 21, 22, 28 • March: 1, 7, 8, 14, 15, 21, 22, 28, 29 • April: 4, 5

Free reservations-based parking will be available to vehicles, regardless of the number of occupants, in Upper Lot 6 and Creekside P2. CLICK HERE to make a Reserve 'N Ski parking reservation. (https://reservenski.whistlerblackcombparking.com/)

We’re expanding carpool parking for vehicles with 4 or more occupants in the following ways: • Free First Come, First Served (FCFS) Carpool Parking in Upper Lot 7 and Creekside P1 • Free Reserved Carpool Parking in Upper Lot 7 and Creekside P1

Through the Reserve 'N Ski online reservations portal you can make reservations for the winter 2025/26. CLICK HERE to make a Reserve 'N Ski parking reservation.(https://reservenski.whistlerblackcombparking.com/)

We define the weekend period as Saturday and Sunday.

Reserve 'N Ski parking reservations (https://reservenski.whistlerblackcombparking.com/)are required between 6 AM and 11 AM from opening day through to April 5, 2026, on weekends, holiday Mondays and the and the peak holiday period of December 25, 27–31, 2025. You must arrive to your specific parking location by 11 AM on the date of your reservation. Full list of reservation dates: November 2025 • Nov 22-23 • Nov 29-30 December 2025 • Dec 6–7 • Dec 13–14 • Dec 20–21 • Dec 25 • Dec 27–31 ​​January 2026 • Jan 1 • Jan 3–4 • Jan 10–11 • Jan 17–18 • Jan 24–25 • Jan 31 (Sat)​ February 2026 • Feb 1 (Sun) • Feb 7–8 • Feb 14–16 • Feb 21–22 • Feb 28 ​March 2026 • Mar 1 (Sun) • Mar 7–8 • Mar 14–16 • Mar 20–23 • Mar 27–29​​​ April 2026 • Apr 3–5

Yes. You must arrive to your specific parking location by 11 AM. After 11 AM on these days, the lots will open to all vehicles without the need for a reservation and regardless of the number of passengers in the vehicle.

No fees apply—just arrive with a full car and park in designated carpool areas.

50% of free parking reservations were released in the fall for the entire 25/26 season. The remaining available reservations will be released the week prior to the reservation date.

Cancellations can be made up until 8 AM on the day of your parking reservation. To cancel your parking reservation: 1. Login to your Reserve 'N Ski account.(https://reservenski.whistlerblackcombparking.com/login) 2. Select "Manage Parking Reservations" from the menu or "Manage Parking Session" on the page. 3. Select the "Active Parking Session" you need to cancel. 4. Click "Cancel Parking Reservation" and your parking reservation is cancelled!

We have preserved free general occupancy, First Come, First Served (FCFS) options for guests who prefer flexible, no-reservation parking. These options will be available in the following areas: • Upper Lot 8 • Creekside Surface Overheight • Creekside P3 • Creekside P4 In addition, the Resort Municipality of Whistler (RMOW) operates Lots 1-5, which offers paid options for parking. It also has a useful “Where to Park in Whistler”(https://www.whistler.ca/transportation/parking/where-to-park-in-whistler/) resource on its website.

License plate changes can be made up until 8 AM on the day of your parking reservation. To add another vehicle's license plate: 1. Login to your Reserve 'N Ski account.(https://reservenski.whistlerblackcombparking.com/login) 2. Select "Manage Parking Reservations" from the menu or "Manage Parking Sessions" on the page. 3. Select the "Active Parking Session" that requires a license plate change. 4. Select "Change Plate". 5. Select "Register Vehicle". 6. Select "Add New Vehicle". 7. Enter your license plate and click "Save". 8. On the confirmation window, if the plate information is correct, click "Yes, register this vehicle" and your license plate has been changed for that reservation.

License plate changes can be made up until 8 AM on the day of your parking reservation. When you make your reservation, add your private vehicle license plate number to make the reservation. Once you have your rental vehicle, update your reservation to its license plate by 8 AM. To add your rental vehicle's license plate: 1. Login to your Reserve 'N Ski account.(https://reservenski.whistlerblackcombparking.com/login) 2. Select "Manage Parking Reservations" from the menu or "Manage Parking Sessions" on the page. 3. Select the "Active Parking Session" that requires a license plate change. 4. Select "Change Plate". 5. Select "Register Vehicle". 6. Select "Add New Vehicle". 7. Enter your license plate and click "Save". 8. On the confirmation window, if the plate information is correct, click "Yes, register this vehicle" and your license plate has been updated.

No, parking reservations are not required for accessible parking. We are also pleased to offer more accessible parking options this season. All our owned and operated lots offer accessible parking, broken out as follows: • Lots 6 and 7 each have four accessible parking spaces • Lot 8 has two accessible parking spaces • Creekside’s Surface Overheight, levels P1, P2 and P3 each have four accessible parking spaces

We are pleased to offer more accessible parking this season. All our owned and operated lots offer accessible parking, broken out as follows: • Lots 6 and 7 each have four accessible parking spaces • Lot 8 has two accessible parking spaces • Creekside’s Surface Overheight, levels P1, P2 and P3 each have four accessible parking spaces

Designated drop-off zones will be available for Whistler Kids Snow School participants at: • Upper Lot 6 • Creekside Surface Overheight

Yes. A Reserve 'N Ski parking reservation is required with a Ski School lesson. When you book a lesson, parking instructions will be sent to you from the Ski School. Please note, booking a lesson does not guarantee a parking space. Parking is first come, first serve. For additional parking options without a parking reservation, CLICK HERE.(https://whistlerblackcombparking.com/reserve-n-ski-parking#free-parking)

Yes. Reserve 'N Ski parking reservations are required for EV charging spaces on weekends and holiday periods. EV charging spaces are available on a first come, first serve basis.

Clear, consistent communication supports smoother arrivals and informed decision-making. We will ensure this by leveraging the My Epic App, message boards and in-resort signage to help guests plan their trip before they arrive with information including real-time parking availability, travel tips, and reminders about reservations and carpool options.

Carpooling is one of the most effective ways of reducing traffic congestion by encouraging shared trips, reducing single-occupancy vehicle use, and managing the number of vehicles traveling on key arteries within the resort, including Glacier Road.

Free reservations reduce congestion by encouraging guests to arrive outside of peak times. They help: • Spread arrivals more evenly throughout the morning • Lower idling and emissions • Decrease stress and aggressive driving • Provide confidence that you’ll have a spot

We recognize that road congestion and parking challenges are longstanding issues in Whistler and along the Sea to Sky Corridor. That’s why we’re committed to being part of the solution—by analyzing our operations, collaborating with community partners, and implementing data-driven improvements. Our goal is to create a smoother, more sustainable arrival experience for both guests and employees.

This expanded approach reflects our commitment to: • Supporting community-wide sustainability goals • Reducing vehicle congestion on roads and in parking areas • Promoting carpooling and responsible travel behaviour • Enhancing the overall experience for guests and staff By making parking easier and more predictable, we’re helping everyone enjoy more time on the mountain—and less time in traffic.

Our trial carpool program last season in Upper Lot 7 and P1 of Creekside Parkade was a major success. It: • Attracted twice as many people per vehicle compared to paid lots • Saw 70% of cars arrive with four or more passengers • Demonstrated that free, prioritized carpool access reshapes travel behaviour and helps reduce congestion

We currently do not have plans to provide a shuttle service from Creekside. However, as a reminder, Whistler Mountain is serviced by the 10-passenger Creekside Gondola.

We are not considering this option for the 2025/26 winter season. We are always evaluating our options and taking in feedback related to our parking and arrivals experience.

We are constantly analyzing data and examining our own practices related to parking and arrivals/traffic flow and are committed to ongoing improvement. The results of this program will inform decisions related to our parking and arrivals experience in future seasons.